Training Manager

The Training Manager will identify and monitor training needs of Kistler O’Brien Fire Protection. Design, plan, and implement training programs, policies, and procedures to fulfill the organizations needs.

Essential Duties and Responsibilities:

  • Ensure strategic alignment of the training department with business goals.
  • Identify, assess, review current and future training programs and needs though needs assessments and consultation with managers.
  • Ensure that training materials and programs are current, accurate, and effective.
  • Maintain a keen understanding and knowledge of new methods and techniques for training, and training requirements for the organization.
  • Able to deploy a wide range of training methods (classroom training, workshops, simulations, video, web-based, e-learning and more).
  • Prepare and facilitate required and recommended training sessions or hires qualified personnel to support the role.
  • Schedule training sessions, organizes information technology and other equipment, and manages course enrollment.
  • Modify or create course materials and training manuals to meet specific training needs.
  • Review training materials produced by third-party training providers to determine appropriateness and relevance.
  • Collaborate with vendors and third-party training providers to arrange employee participation in outside training programs.
  • Work with managers to address learning issues, instruction problems, or new educational needs regarding as necessary.
  • Develop, implement, and track KPI’s for the Training Department.
  • Monitor and evaluate training programs’ effectiveness, success. and ROI.
  • Ensure training programs are meeting business needs and improving performance
  • Continually research current trends in training.
  • Prepare and implement the Training budget.
  • Partner with Internal Communications and Marketing to design inhouse training materials, video, web-based, e-learning and more.
  • Perform other duties as assigned.

The above duties are not to be considered a complete list of duties and responsibilities assigned to this position.

Experience and Education Requirements:

  • Bachelor’s degree in Business, Education or Human Resources
  • Professional certification, such as CPTM is preferred
  • Seven to ten years of experience in training as a Specialist or Manager
  • Proven track record in designing and executing successful training programs
  • Supervisory experience preferred

Required Skills and Abilities:

  • Excellent verbal and written communication skills
  • Thorough understanding of training processes
  • Extremely organized and detail-oriented
  • Proficient with Microsoft Office Suite and related training software
  • Excellent leadership skills
  • Knowledge of best practices in training