Billing Coordinator

The Billing Coordinator will organize and review billing for accuracy.  This individual will additionally enter documents into the system and review pricing for accuracy prior to creating an invoice for the customer.

Essential Functions:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

  • Assist department in day-to-day coordination of operational activities as necessary
  • Identify issues in operational billing processes and resolve them timely
  • Acts as the first point of contact for all incoming billing calls
  • Partners with Department Coordinators on board management, emergency calls and trouble calls in an effort to communicate with customers
  • Main liaison with both internal and external customers for prompt resolution of billing concerns
  • Manages documentation, reviewing work orders
  • Oversees billing, contract services, and manages invoices
  • Fills in for service coordinator when necessary
  • Responsible for compliance engine submissions of appropriate paperwork
  • Data entry from Field and field notes to system
  • Credit and rebill process compliance
  • Providing documentation to customers upon request
  • Perform other duties as assigned

Education and Experience:

  • Associates degree or bachelor’s degree required in business management or equivalent
  • 2+ years’ experience in office administration or production

Additional Qualifications:

  • Proficiency in Microsoft Office Suite and General Software Platforms
  • Excellent communication, interpersonal skills and phone manner
  • Process Oriented
  • Excellent time management skills and the ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Teamwork orientation
  • Customer focused
  • Results driven

The above duties are not to be considered a complete list of duties and responsibilities assigned to this position.

A COMPLETE SOLUTION FOR YOUR FIRE PROTECTION NEEDS
CORPORATE

2210 City Line Road

Bethlehem, PA 18017

MON - FRI: 7:30AM - 4:30PM

READING

101 Blair Avenue

READING, PA 19601

MON - FRI: 7:30AM - 4:30PM

WEST CHESTER

210 Carter Drive, Unit 5A

west chester, pa 19382

MON - FRI: 7:30AM - 4:30PM

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