Assistant Manager, Sprinkler Service

The Assistant Manager, Sprinkler Service is responsible for managing the day-to-day operations of a busy service department.

Reports to:

Director of Inspection & Maintenance

Essential Duties and Responsibilities:

  • Reports directly to Sprinkler Manager.
  • Confers with schedulers to verify that jobs are scheduled and completed in a timely manner.
  • Interacts with employees and customers in response to their concerns and questions.
  • Supervises, trains and motivates staff.
  • Provides technical advice, support and coaching to staff.
  • Conducts staff meetings, safety inspections and monthly feedback meetings with technicians.
  • Monitors job profitability, productivity and accuracy by reviewing sales orders, inspection reports, deletes and dispatch board.
  • Review completed technician schedules and communicates with all stakeholders on equipment, safety training and other important information needed for jobs.
  • Manages tools, supplies and inventory.
  • Fills in for schedulers and technicians as needed.
  • Ensures compliance with company safety procedures.
  • Initiate first day of the month open order reports and examine for delinquent work orders.
  • Reviews and prioritizes inspection reports and repair summaries for accuracy and completion.
  • Submits all repair summaries in a timely fashion to non – compliance sales for quotes.
  • Log fire pump reports into the computer system.
  • Conducts staff reviews and manages attendance records
  • Investigates, documents and control all damage reimbursement expenses.
  • Administers and oversees compliance with company policies and procedures.
  • Conducts on site quality control inspections.

The above duties are not to be considered a complete list of duties and responsibilities assigned to this position.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • High school diploma or general education degree (GED).  Management experience preferred.


2210 City Line Road

Bethlehem, PA 18017

MON - FRI: 7:30AM - 4:30PM


101 Blair Avenue


MON - FRI: 7:30AM - 4:30PM


210 Carter Drive, Unit 5A

west chester, pa 19382

MON - FRI: 7:30AM - 4:30PM

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