Assistant Manager, Sprinkler Service

The Assistant Manager, Sprinkler Service is responsible for managing the day-to-day operations of a busy service department.

Reports to:

Director of Inspection & Maintenance

Essential Duties and Responsibilities:

  • Reports directly to Sprinkler Manager.
  • Confers with schedulers to verify that jobs are scheduled and completed in a timely manner.
  • Interacts with employees and customers in response to their concerns and questions.
  • Supervises, trains and motivates staff.
  • Provides technical advice, support and coaching to staff.
  • Conducts staff meetings, safety inspections and monthly feedback meetings with technicians.
  • Monitors job profitability, productivity and accuracy by reviewing sales orders, inspection reports, deletes and dispatch board.
  • Review completed technician schedules and communicates with all stakeholders on equipment, safety training and other important information needed for jobs.
  • Manages tools, supplies and inventory.
  • Fills in for schedulers and technicians as needed.
  • Ensures compliance with company safety procedures.
  • Initiate first day of the month open order reports and examine for delinquent work orders.
  • Reviews and prioritizes inspection reports and repair summaries for accuracy and completion.
  • Submits all repair summaries in a timely fashion to non – compliance sales for quotes.
  • Log fire pump reports into the computer system.
  • Conducts staff reviews and manages attendance records
  • Investigates, documents and control all damage reimbursement expenses.
  • Administers and oversees compliance with company policies and procedures.
  • Conducts on site quality control inspections.

The above duties are not to be considered a complete list of duties and responsibilities assigned to this position.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • High school diploma or general education degree (GED).  Management experience preferred.

ADDITIONAL OPPORTUNITIES AT KOB

A COMPLETE SOLUTION FOR YOUR FIRE PROTECTION NEEDS
CORPORATE

2210 City Line Road

Bethlehem, PA 18017

MON - FRI: 7:30AM - 4:30PM

READING

101 Blair Avenue

READING, PA 19601

MON - FRI: 7:30AM - 4:30PM

WEST CHESTER

210 Carter Drive, Unit 5A

west chester, pa 19382

MON - FRI: 7:30AM - 4:30PM

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